Deaf Communication

Deaf Communication Services

We are are proud to offer the most reliable and trusted service in the UK



British Sign Language (BSL)

British Sign Language or BSL is the first language of more than 50,000 deaf people in the United Kingdom. Signs, body movements and facial expressions all work together to produce a unique visual language with its own structure and grammar. As of 2003, BSL is now a recognised language in its own right and is independent of spoken English. As a Deaf Communication Specialist, we have a team of fully qualified registered Sign Language Interpreters (RSLI’s), who have a passion for delivering a professional and accurate service to our deaf clients.

We specialise in short notice/emergency situations.

We also provide International Sign Language, Irish Sign Language and Romanian Sign Language.


deaf relay

Deaf Relay Interpreters

When a deaf client has specific or complex language needs they will need a Deaf Relay Interpreter.  The client requiring a Deaf Relay Interpreter may have learning disabilities, mental health problems or use rare signs or what is described as “grassroots deaf”. A Deaf Relay Interpreter will ensure that the client fully understands the dialogue being communicated.  Many “grassroots deaf” people have a complex BSL structure mixed in with issues of understanding even basic concepts.


hands on

Deafblind Hands On & Manual

A client that uses Deafblind services will have a combination of both hearing and sight impairment.  This is sometimes referred to as multi sensory impairment.  It is important to remember that not all clients that are Deaf and Blind will communicate in the same way.  Some will communicate via a service called Deafblind Manual, this is where the language professional will spell words onto the client hands using the Deafblind Alphabet. Other clients may prefer to hold onto a British Sign Language interpreters hands while they are signing, this method is called Hands-on Interpreting.  The client will do this by visually following the signs that the interpreter is signing.  Some clients may still have some vision or what is known a ‘tunnel vision’, these clients will have a specific area in their vision where they are able to see, for example, straight in front of them.  This is called their visual frame, clients will simply require the British Sign Language interpreter to sign within this frame so that they are able to see.



Electronic & Manual Notetaker

We provide qualified notetakers who compile a full summary of a meeting, lecture or event.  Manual notetakers take handwritten notes which offer a useful account for a deaf person to read or work from after the event.  Similarly, electronic notetakers take these summary notes on a laptop.  More usually, however, electronic notetakers provide very useful communication support, whereby they type comprehensive précis of all that is said in the room, which the deaf client reads in real time on a linked laptop or monitor.  This is not a word-for-word account, which Speech to Text Reporting provides, but a full summary with fewer words, which can sometimes be easier to follow and to absorb, depending on the client and the type of event.



Speech To Text Reporter – STTR

A Speech to Text reporter is a language professional that will listen to what is being said and then will input the words into a computer that uses a specially adapted shorthand keyboard.  The software will then covert the shorthanded message into full,structured English sentences.  These sentences are then able to be read on the screen of a laptop or projected onto a larger screen, so that a number of people can read the text at the same time.  You are likely to see Speech to text reporters working in seminars or conferences where a large number of people attending.  A speech to text reporter can produce a word to word account of what is being said at 200 words a minute, they will also add in little extra like ‘applause’ or ‘laughter’ so the deaf person can also get a feel for what the atmosphere is like.



Lip Speaking & Lip Reading

Lip speakers are language professionals that will reproduce words that have been said using very clear lip patterns.  Lip speakers are used when the clients are unable to see or get close enough to the speaker.

Lip readers are trained professionals that are able to give a voice to a person that is only able to produce mouth movements.  This may be someone who has lost their voice or someone who has a medical condition and is unable to produce spoken words.